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No More Spray & Pray - Educating Your Customers
Do you “spray” your customers with tons of information and then “pray” that it sticks? Learn a better way to educate your customers from optical labs that have successful client education programs.
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Remote Ordering All Grown Up
Learn the status of remote ordering and how you can improve your use of this valuable, time-saving process.
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Tracking Down Lab Breakage & Errors
The clues to solving a crime are similar to discovering why a certain error is reoccurring in your lab.They both lie in the knowledge of what is constant or "normal" and what is different.
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Focus on Protection - Making Sports Safety a Priority
The Vision Council’s Vision Protection Committee provides tips on how to make sports safety eyewear a priority.
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Putting Your Best Foot Forward
Help your clients sell more specialty lenses with these helpful tips in teh areas of polarized, near-variable-focus, industrial and sports safety lenses.
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Dispenser Terms for Easy Patient Understanding
Easy to understand explanations for premium products.
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Think Outside the Box September/October 08
Optical Stats, Quotable Quote, and Managers' Corner
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What You Need to Know About...The Slurry Process
Slurry expert, Mark D. Barnes, discusses improving polishing slurry productivity and profitability.
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